Philosophy

Our philosophy about why this company exists is to provide the best possible products and services to you, our customers. We endeavour to make our offerings affordable, value-for-money and of a consistently high standard. Managing Director, Tony Inman has developed his own business coaching system based on his personal philosophy – ‘The Inman System’, which has helped countless business owners and executives to achieve notable success, both in business improvement, personal development and work/life balance.

OUR VISION

We see the legacy of a world that has been improved by our efforts to influence people’s businesses and lives in a positive way, as evidenced by our many client testimonials. 

We see the impact of this work – a ripple of positive influence on our community. We help our clients to break free from limiting beliefs; to identify skills and knowledge gaps; to seek resources and to implement winning strategies that will improve businesses and change lives.

OUR MISSION

First we seek to understand ourselves better, then to drive ourselves forwards to be the best we can be, to live the best lives possible, and to achieve this by knowing that we have positively influenced and helped thousands of others to do the same.

We are not driven merely by a quest for profits, but by a desire to make a difference to our clients’ lives. That’s why we help people in a variety of situations: business start-ups; mature businesses wanting to grow to a higher level; businesses in need of rescue; owners or executives who seek guidance and mentoring; people who’ve been made redundant and need help coping with change; people who are feeling the effects of crisis; and people who want to reduce stress and enjoy improved work and life balance.

OUR BELIEFS

• Earn Reward for Effort – “Be successful first and money will follow” – The ultimate result must be satisfying work and an improved lifestyle for all of us. If we achieve excellence in looking after our customers, work hard and smart, and manage our business professionally, then money will surely follow and we will all enjoy financial security.
• Consistently Apply Yourself – “Commit to success”  – We must all be dedicated to the philosophy of seeking new ideas, better ways of doing things and improving ourselves as individuals and as a team. We must be willing to make mistakes in order to learn and to grow. We must know how our customers think and remain flexible in satisfying their needs. We must be willing to re-invent ourselves as a business if the situation dictates it. We will not ‘rest on our laurels’ – we will ‘make good things happen!’.
• Be Goal-Oriented – “Goals are dreams with a date” – We will set and re-set our objectives and our goals, business and personal, until we accomplish our mission.
• Develop Self-Belief – “You can if you think you can!” – With purpose and knowledge comes confidence and efficiency
• Have Fun– “Here for a good time and a long time!” – We only get one life. Let’s make it our philosophy to have fun while we’re busy succeeding!

OUR VALUES

1. Customer Satisfaction – We will do our best to make our customers feel welcome and that they have gained something by choosing us over our competitors. Our philosophy of creating a “5 star experience” environment will allow them to be at ease and to make friends for life. We will provide value for money.
2. Service – We will be friendly, sociable, polite, professional and efficient. We will deliver what we promise and we will strive to deliver “that little bit extra”, so that we turn ordinary into extra-ordinary.
3. Consistency – Being the best we can be will immediately make us better than our competitors at looking after our customers.
4. Honesty and Integrity – We will consider what the customer wants and needs rather than just our reward. When we make mistakes, we will try to fix the problem and learn from it.
5. Hygiene – We will maintain clean and tidy facilities.
6. Controls – We will establish controls to ensure that we stay on the path to success.
7. Great Communication – We will communicate regularly and honestly with each other and seek to be mutually supportive.

OUR PEOPLE

• A Reliable Team–Our philosophy on recruiting is that we will hire for enthusiasm and train for skills. Our people are the foundation of our business
• Exceptional Leadership – We will strive to lead, guide and support our people to be the best they can be.