Rejection in Business and Why You Mustn’t Take it Personally!
Rejection in Business Rejection is one of the toughest things we humans struggle with on an emotional level, and it’s just as applicable...
Leave a comment |Rejection in Business Rejection is one of the toughest things we humans struggle with on an emotional level, and it’s just as applicable...
Leave a comment | Tagged business coaching, customer service, positive thinkingRetaining clients was something that Billy hardly ever thought of. He was so busy, just keeping up with prospects’ requests for quotes, whilst...
Leave a comment | Tagged attitudes & mindset, customer service, marketingHave you ever wished someone would just give you a helping hand? Last week, as I was going about my work duties and...
Leave a comment | Tagged customer service, karma, positive thinking, solving problemsWhen a Swedish businessman named Jan Carlzon took the controls in the hot-seat of an ailing airline back in 1981, he must have...
| Tagged customer service, growing your business, missionRio de Janeiro’s domestic terminal was in chaos – the computerised self-check-in system was broken. What I presume would have normally been a...
| Tagged business coaching, communication, customer serviceGreat customer service and poor customer service can be juxtaposed in the most extraordinary places and the biggest differences between them can be...
| Tagged business coaching, customer service, leadershipIf you ask any of my former staff they can tell you that this was a regular catch cry of mine at our...
| Tagged communication, customer service, growing your business